Led by General Manager Gareth Byrne, The Duke of Richmond is a family of passionate people, with a warm, inclusive ethos that embraces everything we do. We are proud to be a part of the family-owned and run Red Carnation Hotel Collection and of our hotel’s exceptional heritage. We strive to create the most enriching and rewarding experiences for our guests – which is why they choose to stay with us again and again.
In 1999 I first came to Guernsey and started working as a senior hotel receptionist at The Duke of Richmond Hotel. Since that time, I have progressed from being Front Office Manager to Head of Operations and I am still enjoying the buzz and excitement the hotel environment presents. I would be delighted to show you around our fantastic hotels and will do my best to ensure your stay is a memorable one.
I started my career in hospitality working with Scottish Highland Hotels in the events team. In July 2019, I joined Red Carnation Hotels as Director of Sales for Guernsey representing the OGH and Duke of Richmond. I love the variety of my role working with the corporate and leisure industries interested in Guernsey as a destination and CI-based clients interested in properties across our impressive luxury collection.
I joined The Duke of Richmond's sister hotel, The Old Government House, in 1998 as the Conference and Banqueting PA and very soon I was running the department. I was Director of Meetings and Events at The OGH up until 2012 when Red Carnation Hotels bought the Duke of Richmond Hotel and I moved to become PA to the two hotels’ General Managers. It is wonderful working for the two properties and helping to ensure that Red Carnation Hotels’ high standards are upheld consistently throughout.
The Duke of Richmond Hotel is a wonderful and friendly place to work which is why I have always been so happy to stay. I have worked in several positions - Hall Porter, Receptionist and Reservations Co-ordinator - and then I was promoted to Conference and Banqueting Manager seven years ago. I enjoy working closely with our clients and ensuring that their every need is met when organising a meeting or function with us.
On completion of my degree in Hospitality Management I worked in a variety of departments in hotels all over Europe. I joined The OGH in 2002 as Trainee Manager. After a year I was promoted to Personnel and Training Manager, a role which I have enjoyed developing for the hotel. Since The OGH became a Red Carnation Hotel it has been wonderful to implement such an extensive training programme for our dedicated team, and I look forward to helping new members of the team achieve their career goals.
After completing Red Carnations Management program, I have continued to progress working in various properties within the Hotel Collection, learning a wealth of management skills from different departments. I am someone who enjoys celebrating milestones with our guests, and as a hotel, we take pride in exceeding expectations. If there is anything we can do to make your next stay with us extra special, please do let us know. I look forward to personally welcoming you to The Duke of Richmond.
