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We are here to help

Due to the design and rich history of the property, we are constricted with regards to structural changes to be totally accessible, however whether you have mobility, hearing or visual impairments, we will be able to suggest the best solution to ensure your stay is as comfortable as it is luxurious.

Accessible routes

Entrance with the ramp, leading to reception

There is a lift in the lobby to guestrooms

Lift access to meeting room/event spaces

Accessible toilet in Zebra Lounge with an emergency pull cord

Room facilities

Furniture can be removed

Shower chair and a toilet seat riser

Digital alarm clock available with sound and a vibrating pad

Induction loop

Magnifying glass

Additional lighting

Please ensure you request any of the above prior to your arrival

Accessibility statement

The Duke of Richmond is committed to its policy that persons with disabilities have a full and equal opportunity to benefit from the goods, services, privileges, advantages, and accommodations offered by the Hotel.

As part of this commitment, we are continually improving our website to make it more accessible. If you encounter any difficulty using our website, have suggestions about improving the usability or accessibility of the website, or would like to know more about the hotel’s commitment to accessibility, please contact the General Manager by email using the contact information below.

Accessible room features

Separate walk-in shower

Grab rails throughout the bathroom

Seat in the shower upon request

Closed captioning on televisions

Vibrating pillows upon request

Magnifying glass upon request

Additional lighting upon request

Duke of Richmond Zebra Stipes Bacgkround
Duke of Richmond Lobby

Accessible public areas

Accessible public entrance, reception and concierge desk, hotel restaurant, meeting rooms and toilets

Elevators door width 32” and inside 42” x 43”

In the case of a fire, the hotel is fully equipped to deal with all mobility, visual, and auditory impairments

More accessibility information

Assistance dogs permitted throughout

Wheelchairs and mobility scooters can be arranged

One disabled bay at front of hotel and one designated disabled bay in car park